Latest News and Articles

Call center CRM integration is a process in which the call center solution and CRM system are integrated with each other in a way that both systems can be streamlined to provide many benefits. One of the major benefits is lead conversion. Know more about it in this article....   More About Article
Publish On:  10/01/2019
Author:  Mehul Shah
Category:  VOIP




VICIDial is an open source call center solution and it is one of the most widely used call center solutions. The call centers can double their ROI by adding 3 major functionalities with the VICIDial customization. Call centers are a lifeline for many companies and the call center solution is the ...   More About Article
Publish On:  28/12/2018
Author:  Mehul Shah
Category:  VOIP




As the importance of customer satisfaction is increased, the need of delivering a good customer experience is increased as well. The call accounting system helps in assuring the quality of customer experience on the phone. Read to learn about the must have features in your call monitoring solution....   More About Article
Publish On:  24/12/2018
Author:  Mark Joe
Category:  VOIP




Live call monitoring is an advanced telephony system that can be used by any business. However, there are some businesses which wonder why to use it. Communication is important in a business, but what is even more important is the quality of communication. This quality means the voice quality, ...   More About Article
Publish On:  16/12/2018
Author:  Mark Joe
Category:  VOIP




Global Smart Antenna market is a growing market in Chemicals & Materials sector at present years. The Smart Antenna has covered rapid development in the current and past years and is probably going to proceed with a continuing development in the upcoming years."...   More About Article
Publish On:  20/09/2018
Author:  Astha rao
Category:  VOIP




    
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